HP Enterprise Recruitment 2023: HP Enterprise announces the hiring of a Technical Solution Consultant, Interested and eligible candidates can go through this post for further details about HP Enterprise recruitment 2022.
Here we provide information about the company Name, Job Role, Salary, Qualifications and Job Responsibilities.
Job Applicants can read all the details of the online job application, you can register through the link given in below.
HP Enterprise Recruitment 2022:
| Company Name | HP Enterprise |
| Post Name | Technical Solution Consultant |
| Salary | ₹7.5 LPA* |
| Experience | Freshers |
| Batch | 2022/21/20/19/18 |
| Job Location | Bangalore/Pune |
Job Responsibilities:
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
- Resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
- Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
- Proactively assist customers to avoid or reduce problem occurrence.
- Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
- Begin to partner with and assist the Sales Pursuit team.
Eligibility Criteria:
- High School: completion of post- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
- 0-1 year experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
Preferred skill:
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience.
About HP Enterprise:
At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.
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