Google Recruitment 2022: Google announces the hiring of a Technical Support, Interested and eligible candidates can go through this post for further details about Google recruitment 2022.
Here we provide the information about the company Name, Job Role, Salary, Qualifications and job Responsibilities.
Job Applicants can read all the details of the online job application, you can register through the link given in below.
Google Recruitment 2022:
| Company Name | |
| Post Name | Technical Support |
| Salary | ₹13 LPA* |
| Experience | Freshers |
| Batch | 2022/21/20/19/18 |
| Job Location | Bangalore |
Job Responsibilities:
- Develop, own, and manage relationships with the Google Cloud Support Vendor Management Organization while partnering closely with Site Delivery Managers, Workforce Management, and more. Deliver insights, drive improvements, and ensure operational excellence to provide successful customer experiences.
- Attend business reviews regularly to identify strategies and projects while ensuring business area’s operational objectives and key results are achieved and operations inefficiencies are resolved. Implement changes with accountability.
- Manage multi-directional feedback between Vendor Management and the Google Workspace Technical Solutions Engineering organization via office hours and syncs.
- Lead initiatives to improve the technical abilities of our Technical Solutions Representatives to effectively improve customer experience. Develop recommendations to improve operational metrics, including total time to resolutions, chat abandonment rates, etc.
- Understand/improve processes impacting the operation (ie. capacity, workflows, etc.) and support the relevant stakeholders driving these efforts.
Eligibility Criteria:
- Any Bachelor’s degree from any stream.
Preferred skill:
- Good communication skills
- Ability to synthesize complex messages, data sets/signals, and insights into executive-ready communications
- Ability to work separately and manage multiple global projects simultaneously with excellent attention to detail
- Excellent business judgment with problem-solving and analysis skills
- Interest in building framework to provide excellent customer experience
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