Amazon Recruitment 2023 | Amazon Hiring Customer Service Associate

Amazon Recruitment 2023: Amazon announces the Hiring of a Customer Service Associate, Interested and eligible candidates can go through this post for further details about Amazon Recruitment 2023.

Here we provide information about the company Name, Job Role, Salary, Qualifications, and Job Responsibilities.

Job Applicants can read all the details of the online job application, you can register through the link given in below.

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Amazon Recruitment 2023:

Company Name	Amazon
Position	Customer Service Associate
Qualifications	Any Graduate/ PG/ 12th Pass
Batch	Any Batch
Experience	0 – 4 (Years)
Location	Work From Home

Key Responsibilities:

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
Ability to empathize with and prioritize customer needs.
Demonstrates interpersonal skills with a diverse customer base.
Demonstrates conflict resolution, negotiation, and de-escalation skills.
Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
Ability to determine customer needs and provide appropriate solutions.
Maintain regular and reliable attendance, including the daily schedule as assigned.
Flexible with the working schedule; may be expected to work weekends, holidays and events.
Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

Eligibility Criteria:

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Preferred skills:

Excellent communication skills (written and verbal)
.Ability to communicate correctly and clearly with all customer.
Excellent documentation skills.
Good comprehension skills ability to clearly understand and state the issues customers present.
Ability to concentrate follow customers issues without distraction to resolution.
Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
Work successfully in a team environment as well as independently.

About Company:

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.