Microsoft Recruitment 2022: Microsoft announces the hiring of a Support Engineer, Interested and eligible candidates can go through this post for further details about Microsoft recruitment 2022.
Here we provide the information about the company Name, Job Role, Salary, Qualification and job Responsibilities.
Job Applicants can read all the details of the online job application, you can register through the link given in below.
Microsoft Recruitment 2022
| Company Name | Microsoft |
| Job Role | Support Engineer |
| Salary | up to 12 LPA* ( Expected ) |
| Experience | Freshers |
| Location | Bangalore |
Job Responsibilities
• Responsible for the customer support experience with Microsoft
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group/engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
Qualification
Must have – Knowledge and proficiency in one or more of the following System Center applications is a must . Architecture, installation, configuration and troubleshooting
– Proficiency in System Center Virtual Machine Manager (SCVMM)
– System Center Operations Manager (SCOM)
– System Center Service manager (SCSM)
– System Center Orchestrator (SCO)
Foundation concepts:
Reasonable/moderate knowledge on
. Knowledge on Microsoft Windows technologies. Concepts on Operating System, Disk, Storage and cluster. Understanding of WMI, COM/DCOM.
· SQL – Basic SQL Server Administration concepts. Exposure on SQL with IIS will be preferred.
. Operating Systems Concepts – Active Directory.
· Networking concepts – DNS, protocols, Devices
· IIS Concepts.
. Basic understanding of all Microsoft technologies
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