Kotak Mahindra Bank Hiring Team Member | Upto 3.5 LPA*

Kotak Mahindra Bank Recruitment 2024: Kotak Mahindra Bank announces the Hiring of a Team Member, Interested and eligible candidates can go through this post for further details about Kotak Mahindra Bank Recruitment 2024. Apply As soon as possible before the link expires.

Here we provide information about the company Name, Job Role, Salary, Qualifications, and Job Responsibilities.

Job Applicants can read all the details of the online job application, you can register through the link given below.

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Kotak Mahindra Bank Recruitment 2024:

Job Responsibilities:

1)      Managing outbound server for changes/updates, TS and daily activities

2)      Coordinating with vendor, IT, ops and other departments for various daily activities or escalations.

3)      Ensure RCA and DNC mails are reverted and actioned within TAT

4)      Managing escalations for CC outbound and ensuring customer requests handled within TAT. Monitor and Manage SR TAT.

5)      Managing/Maintaining and Uploading Calling Data timely and in the correct format to meet financials and business goals/targets.

6)      Offer finder and daily booking activities done and monitored. Refer back and booking wastages to be checked.

7)      Conducting regular audits and publishing reports for activities done by off role backend team.

8)      Ensure process notes for all backend activities are documented, updated and signed by all stakeholders for audit and monitoring purposes

9)      Ensuring all reports are published timely and accurately

10)   Managing attrition, absenteeism and schedule adherence of off role backend team. Hiring the right candidate when required.

Eligibility Criteria:

1. Bachelor’s Degree

Preferred Skills:

1. Knowledge of MS SQL/MY SQL queries and MS Excel is required
2. Good written and spoken communication in English
3. Team handling and coordinating experience would be an advantage
4. Knowledge of outbound calling function.

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