Microsoft Recruitment 2024: Microsoft announces the Hiring of a Technical Support Engineering Intern, Interested and eligible candidates can go through this post for further details about Microsoft Recruitment 2024.
Here we provide information about the company Name, Job Role, Salary, Qualifications, and Job Responsibilities.
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Table of Contents
Microsoft Off Campus Drive 2024:
| Company Name | Microsoft |
| Post Name | Technical Support Engineering Intern |
| Salary | up to ₹50k per month |
| Experience | Fresher/Experienced |
| Job Location | Across India |
| Batch | Recent Batches |
Job Responsibilties:-
- Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Provides feedback to improve products to more senior engineers or technical advisors.
- Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
Eligibility Criteria:-
- B.E/B.Tech/B.Sc/M.E/M.Tech/M.Sc
Skills Required:-
- you will provide technical support to customers, partners
- field engineers and other product support personnel who are diagnosing, troubleshooting
- repairing and debugging complex computer systems, complex software
- You will perform troubleshooting and related analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues.
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